A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
16,000 - 20,000 /month
Krazybee Services Private Limited
Mahadevpura, Bangalore
6 - 24 months Experience in Telesales / Telemarketing
Full Time
We are hiring for the position of Tele Collections Executive
Work Location: Bangalore (Bommanahalli)
Key Responsibilities:
Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts
Follow up with customers for pending EMI payments and ensure timely collections
Negotiate repayment plans and resolve payment-related concerns professionally
Maintain accurate customer interaction records and payment commitments in CRM systems
Coordinate with field collection teams and backend operations for account resolution
Ensure compliance with collection processes, company policies, and quality standards
Address customer queries, escalations, and disputes with empathy and professionalism
Achieve daily, weekly, and monthly collection targets
Eligibility Criteria:
6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within the NBFC/BFSI industry
Excellent communication and convincing skills in English and Hindi
Regional language proficiency will be an added advantage
Strong negotiation and problem-solving abilities
Basic knowledge of CRM tools and MS Office
Graduate in any discipline
Age Limit: Below 30 years
Salary: Up to 3.5 LPA + Attractive Incentives
