Telesales Telecalling Executive

Job Description

Job Title

Executive Officer – Two-Wheeler Insurance (Voice Process)

Job Summary

We are looking for enthusiastic, energetic, and goal-oriented graduates with 6 months to 2 years of experience to join our team as Executive Officers in the Two-Wheeler Insurance Voice Process. Prior experience in insurance renewals is an added advantage.

The selected candidates will receive 100% paid, comprehensive classroom training covering product knowledge, IRDAI guidelines, communication skills, and system usage. In this role, you will interact with customers over the phone, explain two-wheeler insurance policies, assist with policy renewals, and address basic customer queries.

Key Responsibilities
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Make outbound calls to existing two-wheeler insurance customers.

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Explain policy features, third-party coverage, and insurance benefits in a clear and professional manner.

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Remind customers about upcoming policy expiry dates and assist them with the renewal process.

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Accurately update customer information, call outcomes, and follow-up details in the company's CRM system.

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Achieve daily call productivity and monthly renewal targets.

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Deliver excellent customer service while maintaining quality and compliance standards.

Eligibility Criteria

Education

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Any Graduate (B.Com, BBA, B.Sc., BA, BCA, or equivalent).

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Postgraduates looking to build a career are also welcome to apply.

Experience

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6 months to 2 years of experience.

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Experience in the Two-Wheeler Insurance Renewal Process will be preferred.

Skills Required

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Good verbal communication skills in Tamil.

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Strong listening and customer-handling skills.

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Positive attitude and willingness to learn.

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Ability to work in a fast-paced, target-driven environment.

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Basic computer knowledge, typing skills, and familiarity with MS Office.

What We Offer

●100% Paid Training (2 Weeks)

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Insurance basics

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IRDAI guidelines

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Product knowledge

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Communication and system training

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Fixed monthly salary with attractive performance-based incentives.

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Excellent career growth opportunities through Internal Job Postings (IJP) into Quality, Training, and Operations within 6–12 months.

Salary Structure

Freshers Candidates

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₹14,000 – ₹15,000 per month

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Attractive Daily, Weekly, and Monthly Incentives

Candidates with 6+ months of experience in other voice/BPO or relevant industries

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₹16,000- ₹18,000 per month

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Attractive Daily, Weekly, and Monthly Incentives

Job Details

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Process: Two-Wheeler Insurance Renewal (Voice Process)

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Employment Type: Full-Time

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Language Requirement: Tamil

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Training: Paid (2 Weeks)

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Career Growth: Internal promotions based on performance

Join our growing team and build a rewarding career in the insurance industry with excellent learning opportunities, attractive incentives, and long-term career growth

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.