Telecaller

Job Responsibilities

• Make outbound and inbound calls to customers.

• Handle customer queries and provide required information.

• Follow up with customers for payments / services as per process.

• Maintain accurate call records and update system data.

• Achieve daily calling and performance targets.

• Ensure professional and polite communication with customers.

• Adhere to company compliance and calling guidelines.

• Eligibility Criteria

  • Qualification: PUC / Graduate

  • Freshers & Experienced candidates can apply.

  • Good communication skills in required regional language.

  • Basic computer knowledge required.

  • DRA Certified candidates preferred (for higher salary slab).

  • Candidates with collections / sales / customer support experience will be an added advantage.

  Salary Structure

  • PUC Fresher – ₹13,000

  • PUC + Experience – ₹14,000

  • Graduate Fresher – ₹14,000

  • Graduate (Experienced without experience letter / Other domain) – ₹15,000

  • Graduate with Collections / Sales / Customer Support Experience – ₹16,000

  • PUC – DRA Certified – ₹16,000

  • Graduate + Relevant Experience & DRA Certified – ₹17,000

  • Graduate + Relevant Experience + DRA Certified + Police Verification – ₹18,000

  Key Skills Required

  • Strong communication & convincing skills

  • Customer handling ability

  • Target-oriented approach

  • Active listening skills

  • Basic MS Office / system handling

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 4 years of experience.