Telecaller
Company: VGM Consultants Limited
Location: Mohali, Punjab (Work from Office)
Job Type: Full-Time
Shift: Day Shift
Job Overview
VGM Consultants Limited is hiring Telecallers for its Non-DRA and DRA Processes. The role involves handling inbound and outbound calls, interacting with customers, explaining company services, maintaining call records, and achieving daily performance targets. Freshers and experienced candidates are welcome to apply.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Explain products and services to customers and address their queries.
Follow up with prospective and existing customers.
Maintain accurate call records and update customer information.
Achieve daily and monthly calling targets.
Deliver excellent customer service while adhering to company guidelines.
Eligibility Criteria
Minimum Qualification: 12th Pass / Graduate
Experience: 0–5 Years (Freshers & Experienced Candidates can apply)
Age: 18–30 Years
Good communication skills in Punjabi and Haryanvi.
Basic communication skills in Hindi and English are preferred.
Basic computer knowledge.
Confident communication and customer-handling skills.
Ability to work in a target-driven environment.
Immediate joiners preferred.
Required Skills
Telecalling
Customer Service
Verbal Communication
Active Listening
Convincing Skills
Basic Computer Knowledge
Target Orientation
Salary & Benefits
Non-DRA Process
Freshers: ₹12,000 per month
Experienced Candidates: Up to ₹14,000 per month
DRA Process
Salary: Up to ₹14,000 per month
Performance-based incentives
Work Location
VGM Consultants Limited
4th Floor, Fair Tower, Plot No. E-260, Phase 8B, Industrial Focal Point, Mohali, Punjab – 160062.
Apply now and start your career with VGM Consultants Limited in a dynamic and growth-oriented telecalling environment.