Telecaller

The Sales Telecaller will be responsible for generating leads, reaching out to potential customers, and promoting fire & safety products through effective telecalling. The role requires excellent communication skills, persuasive abilities, and a customer-focused approach to achieve sales targets.
Key Responsibilities

1. Lead Generation & Prospecting

   • Make outbound calls to prospective customers in Pune and surrounding regions.

   • Explain product features, specifications, and benefits related to fire fighting and safety/security systems.

   • Generate appointments for the field sales team and support follow-up activities.

2. Sales & Customer Handling

   • Handle inbound queries and convert them into business opportunities.

   • Provide quotations and follow up with customers for order closure.

   • Maintain a database of leads, prospects, and existing customers.

3. Customer Relationship Management

   • Build and maintain positive relationships with clients.

   • Handle customer queries politely and professionally.

   • Ensure customer satisfaction and build trust in the company’s products.

4. Reporting & Coordination

   • Share daily/weekly call reports with the Sales Manager.

   • Coordinate with the sales team for timely follow-up and closures.

   • Maintain records in CRM/Excel for call logs and customer status.

Qualifications & Skills

• Minimum qualification: Graduate (any stream); Diploma/Certification in Sales/Marketing preferred.

• 1–3 years of experience in telecalling / inside sales (experience in fire & safety/security industry preferred).

• Excellent verbal communication skills in English, Hindi, and Marathi.

• Strong persuasion and negotiation skills.

• Good knowledge of MS Office and CRM tools.

• Positive attitude, self-motivated, and target-driven.

Compensation & Benefits

• Fixed Salary: [Insert range]

• Incentives based on lead conversion and sales achievement.

• Career growth opportunities in Sales & Marketing.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., STEPUP HR SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at STEPUP HR SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.