Telecaller

Females Only

Share Your Resume on 9082617814

Location: Malad West, Mumbai
Experience: Minimum 2+ Years in Marketing and Sales & Tele calling
Job Type: Full-Time | Permanent

We are looking for a smart, confident, and enthusiastic Telecaller who can communicate effectively with students, parents, and prospects over the phone.

Required Skills & Qualifications:

• Minimum 2 year of experience in telecalling, sales, or counselling (education industry preferred).

• Excellent communication skills in English and Hindi.

• Confident, polite, and good at convincing and handling queries.

• Ability to work under targets and maintain professionalism on calls.

• Basic computer knowledge (MS Excel, CRM tools, Email, WhatsApp Business).

• Positive attitude, punctual, and student-focused approach.

• Minimum HSC / Graduate qualification

Key Responsibilities:

• Call Management: Make outbound calls to prospective students and respond to incoming inquiries.

• Lead Conversion: Explain course details, fees, career scope, and other information to convert leads into walk-ins and admissions.

• Follow-Up: Maintain regular communication with interested candidates through calls, WhatsApp, or email.

• Database Management: Record all inquiries, leads, and call details accurately in CRM or Excel.

• Appointment Scheduling: Fix appointments for counseling sessions and ensure timely follow-ups.

• Team Support: Coordinate with the admission team to ensure smooth communication and conversion.

• Target Achievement: Meet weekly and monthly lead conversion and follow-up targets.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 5 years of experience.