Telecaller

Key Roles & Responsibilities / KRAs

1. Visitor Calling & Promotion
   Make outbound calls to targeted visitor databases to promote upcoming exhibitions and generate visitor registrations.

2. Event Information Sharing
   Clearly explain exhibition details such as dates, venue, timings, sectors, and key highlights to potential visitors.

3. Visitor Verifications
   Identify and qualify relevant visitors based on industry profile, designation and interest level.

4. Registration Conversion
   Convince prospects to pre-register for the exhibition and guide them through online or assisted registration.

5. Data Accuracy
   Update call status, remarks, interest level, and visitor details accurately in Excel

6. Follow-up & Reminder Calls
   Conduct follow-up calls and WhatsApp/email reminders to maximize actual visitor walk-ins.

7. Daily Calling Targets
   Achieve assigned daily call volumes, connection rates, and registration targets as defined by the manager.

8. Handling Objections & Queries
   Professionally handle visitor objections, FAQs, and basic queries related to the exhibition.

9. Reporting & Coordination
   Submit daily call reports, feedback summaries, and coordinate with data and marketing teams.

10. Professional Communication & Compliance
    Maintain polite, professional communication and follow data privacy, calling etiquette, and company guidelines.

• It is a Part Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.