Job Responsibilities
Make outbound and receive inbound calls professionally
Handle customer inquiries and provide accurate information
Follow up with leads and maintain regular communication
Coordinate with internal teams and maintain smooth communication
Maintain records of calls, follow-ups, and customer interactions
Build and maintain positive customer relationships
Update customer information and interaction details in the CRM system
Mandatory Requirements
Female candidate preferred
1–2 years of experience in Telecalling / Customer Support / Client Coordination / Calling profile
Any Graduate
Excellent communication skills in English, Hindi, and Gujarati
Smart, confident, and professional personality
Good listening and communication skills
Experience working on CRM software and maintaining customer records
Basic computer knowledge (Email handling, MS Office)
Preferred Skills
Customer handling and coordination skills
Follow-up management
Professional communication
Positive attitude and problem-solving ability