Telecaller

Customer Support Executive – JD

We are looking for a Customer Support Executive to deliver an excellent customer experience for udaan’s B2B platform. The role involves handling customer queries, resolving issues, and ensuring smooth order and service interactions. Key Responsibilities

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Respond to customer inquiries via calls, chats, and emails.

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Provide accurate information and timely resolution of customer issues.

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Maintain customer satisfaction and follow service quality standards.

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Coordinate with internal teams to resolve escalations.

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Document interactions and update system records.

Required Skills

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Minimum 1 year experience in customer service (voice).

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Strong communication and problem-solving skills.

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Ability to handle customers with empathy and professionalism.

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Basic computer knowledge and ability to work in fast-paced environments.

Work Location

Workie Tech Park (Red Square), Plot No. 6/4-A and Plot No. 19, PU-3, Vijay Nagar, Commercial Scheme No. 54, Indore, Madhya Pradesh – 452010

Regards

Shalini Singh

8887989625

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Hiveloop E-commerce Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at Hiveloop E-commerce Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.