Telecaller

A Sales Telecaller is responsible for contacting potential and existing customers over the phone to promote products or services, generate leads, and achieve sales targets. The role requires strong communication skills, persuasion, and a customer-focused approach.

Key Responsibilities

• Make outbound calls to prospective customers.

• Explain products or services and their benefits.

• Generate leads and convert inquiries into sales.

• Follow up with potential customers to close sales.

• Maintain accurate records of customer interactions in the CRM or database.

• Handle customer queries and provide appropriate solutions.

• Meet daily, weekly, and monthly sales targets.

• Build and maintain positive customer relationships.

• Coordinate with the sales team for customer follow-ups when required.

Required Skills

• Excellent verbal communication and interpersonal skills.

• Strong persuasion and negotiation abilities.

• Basic computer knowledge and familiarity with MS Office or CRM software.

• Ability to handle objections and resolve customer concerns.

• Good listening skills and a positive attitude.

• Ability to work under target-driven conditions.

Qualifications

• Minimum qualification: 12th Pass or Graduate .

• Prior experience in telecalling, telesales, or customer service is an advantage.

• Freshers with good communication skills may also apply.

Experience

• Fresher to 2 years of experience in telesales or telemarketing.

Salary

• Competitive fixed salary plus attractive incentives based on performance.

Working Hours

• Full-time (typically 9–10 hours per day) .

• Six-day work week .

Preferred Qualities

• Self-motivated and goal-oriented.

• Confident and professional telephone etiquette.

• Ability to work independently and as part of a team.

• Strong customer service mindset.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.