Telecaller

14,000 - 20,000 /month

Collmax Solutions

Ngef Layout, East Bangalore, Bangalore

1 - 6 years Experience in Telesales / Telemarketing

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

MS Excel

Wiring

Job Highlights

Sales Type: Banking

Languages: Tamil, Kannada

All Education levels

All genders

6 days working | Day Shift

Job Description

Job Summary:

We are looking for a Banking Collection Telecaller to contact customers regarding overdue loan or credit card payments, follow up on pending EMIs, and assist customers in making timely payments while maintaining professional communication.

Key Responsibilities:

Make outbound calls to customers for overdue EMI and payment reminders.
Follow up with customers regarding pending loan, credit card, or BNPL payments.
Negotiate repayment plans and settlements as per company guidelines.
Explain payment options and resolve customer queries.
Maintain accurate records of customer interactions and payment commitments.
Meet daily, weekly, and monthly collection targets.
Coordinate with field collection and legal teams when required.
Ensure compliance with company policies and banking regulations.
Update customer payment status in the collection system.

Required Skills:

Good communication and negotiation skills.
Ability to handle customer objections professionally.
Basic computer knowledge (MS Excel, Email, CRM/Dialer systems).
Target-oriented and result-driven approach.
Ability to work under pressure.

Qualification:

Any Graduate / Diploma / HSC (12th Pass).
Freshers and experienced candidates can apply.

Preferred Experience:

Banking collections
Loan collections
Credit card collections
Telecalling / Customer service

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, MS Excel, Wiring along with 1-6 years of experience.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹14,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ngef Layout, East Bangalore, Bangalore.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, MS Excel, Wiring. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Telecaller job is located in Ngef Layout, East Bangalore, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, MS Excel, Wiring along with 1-6 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹14,000-₹20,000 per month. This is a Full Time opportunity and has 20 openings available.