Outbound Calling: Initiating cold/warm calls to prospective leads to promote products or services.
Sales Closing: Engaging with customers, identifying needs, and persuading them to purchase, aiming to meet daily/monthly targets.
Database Management:
Accurately updating and maintaining customer records, contact details, and purchase history in the CRM.
Customer Relationship Management: Handling enquiries, resolving complaints, and fostering positive relationships.
Product Knowledge: Maintaining up-to-date knowledge of products to answer questions confidently.
Lead Generation: Researching potential leads and qualifying them for further sales action.