Job Description – Telecaller
Job Title: Telecaller
Experience Required: 6 Months – 2 Years
Job Location: Vaishali Nagar, Jaipur
Employment Type: Full-Time
About the Role
We are looking for a confident and enthusiastic Telecaller with 6 months to 2 years of experience in telecalling and customer handling. The candidate should have excellent communication skills in English and good knowledge of MS Excel and email handling.
The ideal candidate should be comfortable interacting with clients over the phone, handling enquiries, maintaining customer records, and conducting regular follow-ups.
Key Responsibilities
Make inbound and outbound calls to prospective and existing customers.
Handle customer enquiries and provide relevant information about products and services.
Generate leads and follow up with potential customers.
Maintain daily call records, customer databases, and lead status in MS Excel.
Send and respond to professional emails as required.
Coordinate with the internal team for customer queries and follow-ups.
Maintain positive relationships with customers.
Achieve assigned calling and follow-up targets.
Ensure professional communication and timely resolution of customer queries.
Required Skills & Qualifications
6 months to 2 years of experience in telecalling or customer support.
Excellent verbal and written communication skills in English.
Good working knowledge of MS Excel.
Experience in email drafting and handling.
Basic computer proficiency.
Strong convincing, interpersonal, and follow-up skills.
Ability to handle customers professionally.
Positive attitude and target-oriented approach.
Job Details
Experience: 6 Months – 2 Years
Location: Vaishali Nagar, Jaipur
Role: Telecaller
Employment Type: Full-Time
Interested candidates can share their updated CVs at:
📧 hr4braintech@gmail.com
📞 9587254540