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Telecaller

salary 15,000 - 20,000 /month
company-logo
job companyAk Enterprise
job location Adarsh Nagar, Chandigarh
job experienceFreshers in Telesales / Telemarketing
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Sales Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Ak Enterprise. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with Freshers.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chandigarh.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Ak Enterprise.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 10 Telecaller at Ak Enterprise
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

DAY

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

Yes

Contact Person

Madhesh

Interview Address

Telephonic Interview
Posted 14 hours ago
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