Telecaller Inbound

18,000 - 21,000 /month

Money Square Business Solutions Private Limited

1st Block Koramangala, Bangalore

0 - 1 years Experience in Telesales / Telemarketing

8 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Outbound/Cold Calling

Communication Skill

Job Highlights

Sales Type: Loan/ Credit Card

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Summary

The Tele Collection Executive is responsible for proactively contacting delinquent customers to collect outstanding payments and negotiate payment arrangements. They must exhibit excellent communication skills, empathy, and a firm yet respectful approach to ensure debt recovery while maintaining customer relationships.

Key Responsibilities

• Initiate outbound calls to customers with overdue payments or outstanding debts.

• Use scripted or customized conversation templates to engage with customers professionally.

• Attempt to reach customers through various communication channels, including phone calls, emails, and SMS.

• Assess customers financial situations and propose feasible payment solutions.

• Negotiate repayment plans, settlements, or alternative arrangements to clear debts.

• Provide information on available payment options and guide customers in choosing the most suitable one.

• Update customer account information, including contact details and payment history.

• Prepare and maintain detailed reports on collections activities.

• Maintain professionalism and patience when dealing with difficult or irate customers.

• Build rapport with customers to encourage cooperation and commitment to payment.

• Meet or exceed monthly and quarterly collection targets.

• Continuously improve collection strategies to optimize results.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Telecaller Inbound job

What skills and experience do you need for this Telecaller Inbound job?
Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Outbound/Cold Calling, Communication Skill along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹21,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 1st Block Koramangala, Bangalore.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 8 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller Inbound, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Outbound/Cold Calling, Communication Skill.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is 1st Block Koramangala, Bangalore.
Who is the right fit for this Telecaller Inbound job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Outbound/Cold Calling, Communication Skill with 0-1 years of experience is the right fit for this Telecaller Inbound job.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 8 openings.