Tele Counsellor

30,000 - 45,000 /month

Jainam Invamed Private Limited

Vasai East, Mumbai

3 - 6 years Experience in Telesales / Telemarketing

3 Openings

Full Time

Sales Type: B2B Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance

Min 3 year of experience & min 1+ year of experience from jwelery industries as team manager /Tele sales maanger

Core Responsibilities & Roles

Sales Strategy & Target Achievement: Setting, monitoring, and achieving weekly/monthly sales targets and call volumes.
Team Leadership & Coaching: Training telesales representatives on cold calling, objection handling, and product knowledge, particularly regarding complex manufacturing specifications.
Lead Generation & Management: Creating leads for field sales teams, nurturing prospective customers, and managing the sales pipeline to identify new business opportunities.
Customer Relationship Management (CRM): Maintaining, nurturing, and updating customer databases to ensure accurate records of orders, preferences, and interactions.
Product Expertise: Acquiring in-depth knowledge of manufactured goods to provide technical recommendations, address client needs, and overcome objections.
Performance Analytics: Reviewing key performance indicators (KPIs) such as conversion rates and call volume to identify trends and improve team effectiveness.
Order Processing: Overseeing the process of receiving and accurately entering purchase orders.
Conflict Resolution: Handling escalated customer complaints or urgent inquiries professionally to maintain long-term relationships

Requirements & Skills

Experience: Proven experience as a Tele sales Manager, preferably in a B2B or manufacturing environment.
Communication: Excellent interpersonal, negotiation, and communication skills to persuade stakeholders.
Technical Proficiency: Proficiency with CRM systems (Customer Relationship Management software) and Microsoft Office.
Leadership: Strong ability to motivate a team and work well under pressure.

It is a Full Time Telesales / Telemarketing job for candidates with 3 - 6 years of experience.

What qualifications and experience are required for this Tele Counsellor position?
Ans : Candidates should have a Graduate and above qualification with 3-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Tele Counsellor job ranges between ₹30,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vasai East, Mumbai.
How many vacancies are there for this Tele Counsellor job?
Ans : There are 3 vacancies for this Tele Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 3-6 years of experience are eligible to apply for this Tele Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Tele Counsellor position is Vasai East, Mumbai.
What makes this Tele Counsellor job a good opportunity?
Ans : This Tele Counsellor job is a good opportunity as it offers a salary between ₹30,000-₹45,000 per month. This is a Full Time job and has 3 openings.