Make outbound calls to potential clients who have shown interest in immigration or overseas opportunities.
Explain immigration processes, eligibility criteria, and documentation requirements for countries such as Canada, Australia, the UK, or Europe.
Handle inbound queries from customers and provide appropriate guidance.
Maintain a strong understanding of immigration procedures and program updates.
Record client details and follow up regularly to ensure lead conversion.
Coordinate with counselors, documentation teams, and management for smooth client processing.
Meet daily, weekly, and monthly call and conversion targets.
Maintain a positive, professional attitude while dealing with clients.
Ensure confidentiality and accuracy in handling client information.