Customer Support Executive

Responsibilities and Duties:

• Assist customers with product related issues.

• Answer Phone to respond to customer inquiries and troubleshoot for any technical issues

• Assist customers with installation / uninstall of our product & software.

• Assist customers with product configuration, error messages or common issues

• Project a professional company image through phone interaction

• Provide customers with product and service information

• Transfer the customer appropriate department if required

• Escalate the customer's concern to the next level if required

Required Experience, Skills and Qualifications:

• Looking for both G/PG .(in any discipline).

• Candidates with/without experience in Customer support/ Technical Support can apply.

• The Candidate should be comfortable for the night shifts.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Club Malwa Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at Club Malwa Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.