Key Responsibilities
• Make outbound calls to customers from company-provided leads and introduce the personal loan offering.
• Understand customer requirements and explain relevant product features, eligibility criteria and application steps clearly.
• Follow up with interested customers and help move applications forward by explaining required documentation and next steps.
• Respond to basic customer questions professionally and provide accurate information without making unapproved promises.
• Record call outcomes, customer details and lead status accurately in the company’s system.
• Work towards daily, weekly and monthly sales targets while maintaining service quality and compliance with company processes.
• Coordinate with internal teams, where required, to support application processing and customer follow-up. Candidate Requirements
• Qualification: Minimum 10th pass.
• Experience: Freshers and experienced candidates may apply.
• Comfortable speaking with customers over the phone and explaining information clearly in the relevant local language.
• Customer-focused, confident and motivated to work towards sales targets.
• Basic computer skills and the ability to maintain accurate records are an advantage.
• Willingness to work from the office and follow the assigned schedule. Salary, Incentives & Benefits
• 19,000 monthly in-hand salary, plus Provident Fund (PF) and ESIC benefits.
• Average performance-based incentives of 10,000–15,000 per month; actual earnings depend on performance and applicable incentive rules.
• Subsidized lunch available at 35.
• On-roll employment with long-term career and growth opportunities.
• In-house role with company-provided leads; no fieldwork or client hunting. Work Details Location Working hours Documents Navi Mumbai, Maharashtra 9:00 AM to 6:00 PM; may extend up to 8:00 PM when required.