Job Description – Team Leader / Counsellor
Company: Resume Hubs
Location: HSR Layout, Bengaluru
Experience: Minimum 2 years
Salary: Up to ₹25,000 per month
Working Days: Monday – Saturday
Timing: 9:30 AM – 6:30 PM
Week Off: Sunday
Gender: Only Female Candidates
Key Responsibilities
Lead and manage the counselling/tele calling team.
Handle customer enquiries and counselling.
Monitor daily team activities and performance.
Guide and motivate team members to achieve targets.
Monitor lead follow-ups and conversions.
Train and support team members.
Handle customer concerns and provide solutions.
Prepare and maintain daily/weekly performance reports.
Achieve individual and team targets.
Requirements
Minimum 2 years of experience in Counselling/Tele calling.
Team-handling experience preferred.
Excellent communication and convincing skills.
Strong leadership and customer-handling skills.
Target-oriented and result-driven.
Good knowledge of lead follow-up and conversion.
Contact
Saranya – 6363685037
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