Telesales Sales Telecaller

JOB DESCRIPTION

Telecaller & Receptionist

Victory Trading Classes – Belagavi

Job Overview

Victory Trading Classes is looking for a smart, confident, well-presented and enthusiastic female candidate for the position of Telecaller & Receptionist.

The candidate should have excellent communication skills, a pleasant personality and the ability to interact professionally with students and parents. She should be capable of handling enquiries, convincing prospective students and creating a welcoming environment at the institute.

Key Responsibilities

1. Reception & Front Desk Management

- Welcome and greet students, parents and visitors warmly.

- Handle incoming calls and attend to walk-in enquiries.

- Maintain a professional and welcoming reception area.

- Manage visitor details and basic records.

2. Telecalling & Student Enquiries

- Make calls to prospective students and interested candidates.

- Follow up with enquiries and prospective admissions.

- Explain the courses and benefits offered by the institute.

- Convince and motivate prospective students to enrol in courses.

- Maintain proper follow-up records.

3. Communication & Coordination

- Communicate confidently and politely with students and parents.

- Handle enquiries professionally and answer basic queries.

- Coordinate with the institute's management and teaching staff.

- Maintain positive relationships with students and visitors.

Required Skills & Qualities

- Smart, presentable and confident personality.

- Excellent communication and interpersonal skills.

- Strong convincing and persuasion abilities.

- Pleasant voice and professional telephone etiquette.

- Ability to greet and welcome visitors properly.

- Good listening and people-handling skills.

- Positive attitude and willingness to learn.

- Basic computer knowledge and record-keeping skills.

- Kannada, Hindi and English communication skills preferred.

Candidate Profile

- Active, energetic and responsible.

- Friendly yet professional.

- Confident while speaking to new people.

- Capable of converting enquiries into admissions through effective communication.

- Punctual, disciplined and dedicated to work.

Working Hours: 10:00 AM to 6:30 PM

Location: Victory Trading Classes, Belagavi

Be the welcoming face and communication voice of Victory Trading Classes!

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.