Telesales Sales Telecaller

We are looking for a Sales Executive and Customer Support Executive role to join our team No Broker. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks.
Role and Responsibility – Sales Expert L-1

• Identifies business opportunities by identifying prospects.

• Sells products by establishing contact and developing relationships with prospects

recommending solutions.

• Outbound calling on data collected through lead generation activities / secondary

data sources.

• Daily follow-ups on older leads and work on new leads.

• Maintains quality service by establishing and enforcing organization standards.

• Must beenergetic, well-spoken, and eager to close sales deals and generate revenue

for the organization.

Role and Responsibility – Customer Service Expert L-1

• Act as relationship manager for the Paid customers of NoBroker.

• Build sustainable relationships and trust with customer accounts through

open and interactive communication.

• Identify and assess customers’ needs.

• Service customer in finding the right tenant / house as per the requirement of customer.

• Dial outbound and attend inbound calls of customer and leads.

• Use internal tools and methods to provide best possible service to the customer.

• Negotiate with leads on behalf of customer.

• Keep customer up-to date on the progress of his account.

• Follow communication procedures, guidelines and policies.

• Go extra mile to provide excellent customer service.

Qualification / Education and other Requirements:

• Education- Any 10th

, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English, Hindi OR English, Tamil OR

English, Kannada.

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

• Comfortable with working 6 days a week and the week off will be on weekday.

Laptop with webcam, good speed Internet connection and power backup is a must

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.