A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
16,000 - 18,000 /month
Tele Performance
Whitefield, Bangalore
0 - 2 years Experience in Telesales / Telemarketing
Full Time
Virtual Relationship Manager – Banking Process (Teleperformance)
Salary : 16000 freshers;17000-18000 for experienced
1. Build and maintain strong relationships with customers through phone,
email, and digital channels.
2. Understand customer financial needs and recommend suitable banking
products and services.
3. Provide assistance regarding savings accounts, loans, credit cards, insurance,
and investment products.
4. Handle customer inquiries and resolve concerns promptly while ensuring a
positive customer experience.
5. Conduct regular follow-ups with existing customers to enhance engagement
and retention.
6. Cross-sell and up-sell banking products based on customer requirements and
eligibility.
7. Ensure compliance with banking regulations, internal policies, and data
security standards.
8. Maintain accurate customer records and update interactions in the CRM
system.9. Achieve monthly targets related to customer acquisition, revenue generation,
and customer satisfaction.
10. Collaborate with internal teams to ensure seamless service delivery and
timely issue resolution.
Skills Required:
Excellent communication and interpersonal skills
Strong sales and relationship-building abilities
Customer-focused approach
Basic banking and financial product knowledge
Good computer and CRM handling skills
Ability to achieve targets and work in a fast-paced environment
Freshers and experienced candidates can apply (as per process requirements)
