Sales Executive

Job Description:

Job Title: Telecaller / Telemarketing Executive

Experience Required: 1 to 3 Years

Number of Openings – 02

Location: Mumbai (Ghatkopar - West)

Gender: Female

Reporting To: Head – Sales and Marketing

Job Summary

We are looking for an enthusiastic and confident Telecaller to interact with customers over the phone, generate leads, and promote company products/services. The ideal candidate should have good communication skills and a customer-focused approach.

Key Responsibilities

• Make outbound calls / handle inbound calls to prospective and existing customers

• Explain products or services clearly and accurately

• Generate leads and schedule appointments or follow-ups

• Maintain and update customer records in CRM or Excel

• Handle customer queries, concerns, and objections professionally

• Achieve daily/weekly/monthly call and conversion targets

• Follow company scripts, policies, and compliance guidelines

• Coordinate with sales and support teams when required

Required Skills & Qualifications

• Minimum qualification: 10+2 / Graduate (preferred)

• Proven experience as a Telecaller or similar role

• Excellent verbal communication skills

• Ability to persuade and negotiate effectively

• Basic computer knowledge (MS Excel, CRM tools)

• Ability to work under pressure and meet targets

Preferred Skills

• Experience in sales/customer support

• Multilingual ability (English + local language preferred)

• Strong listening and problem-solving skills

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement

Work Location: In person

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.