Telesales Sales Executive

Job description:

Sales Executive – Clinic and Derma

Additionally give an advantage if the candidate is from Beauty & Aesthetic Wellness

Department: Sales & Customer Relationship
Location: Greater Kailash Part-1, New Delhi – 110048
Reports To: Sales Manager / Center Manager
Experience: 1–3 Years
Industry: Beauty, Aesthetics, Wellness, Healthcare preferred
Employment Type: Full-time

About Derma Arts

Derma Arts is a premium skin, hair, body, and aesthetic wellness brand offering scientifically backed treatments and personalized solutions. We are committed to delivering exceptional client experiences while driving measurable business growth.

Job Summary

We are looking for a highly result-oriented Sales Executive who can take ownership of lead conversion, revenue generation, client follow-ups, and appointment closures.

The ideal candidate should be confident, persuasive, commercially driven, and comfortable working with monthly sales and performance-based incentives. Experience in aesthetic clinics, dermatology, cosmetology, beauty, wellness, or healthcare sales will be preferred.

This role is not limited to answering inquiries — the primary responsibility is to convert leads into consultations, treatments, packages, and revenue.

Key Responsibilities

• Handle inbound and outbound leads with the primary objective of appointment booking and sales conversion.

• Convert enquiries into paid consultations, treatments, packages, and repeat bookings.

• Follow up consistently with hot, warm, and cold leads to maximize conversion opportunities.

• Identify client requirements and recommend suitable treatments, packages, and offers based on their concerns.

• Handle objections related to pricing, treatment suitability, competition, hesitation, and decision-making.

• Build strong relationships with prospects and existing clients to increase repeat business and referrals.

• Upsell and cross-sell relevant treatments, packages, memberships, and services.

• Maintain a strong sales pipeline and ensure no qualified lead is left unattended.

• Maintain accurate lead status, follow-up schedules, call outcomes, and sales information in the CRM.

• Coordinate with doctors, counselors, front office, and other teams to ensure smooth client conversion and experience.

• Follow up with clients after consultations and appointments to drive treatment closures and package sales.

• Stay updated on Derma Arts' treatments, packages, pricing, offers, USPs, and new launches.

• Maintain a professional, confident, persuasive, and empathetic approach throughout the sales process.

Key Performance Areas (KPIs)

The Sales Executive will be evaluated primarily on:

• Lead-to-Appointment Conversion

• Appointment-to-Sale Conversion

• Number of Treatments / Packages Sold

• Average Revenue Per Client

• Follow-up & Lead Closure Rate

• Repeat Sales & Upselling

• CRM Discipline and Lead Management

Skills & Requirements

• 1–2 years of sales experience; experience in aesthetics, dermatology, beauty, wellness, healthcare, hospitality, or premium services is preferred.

• Strong verbal communication and interpersonal skills.

• Excellent persuasion, negotiation, and objection-handling abilities.

• Strong closing skills and sales mindset.

• Ability to work under pressure and consistently deliver results.

• Strong follow-up discipline and ownership of leads.

• Basic CRM knowledge and good computer skills.

• Presentable, confident, energetic, and client-focused.

• Ability to understand customer needs and recommend appropriate solutions.

Or share your resume on WhatsApp:

+91 96509 07290

Job Type: Full-time

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.