Job description
Job Title: Telecaller
Location: Hitech City, Hyderabad (Near Metro Station)
Job Overview
We are hiring Telecallers to handle outbound and inbound customer interactions forHerbal Products sales to India customers. The role focuses on communication, conversions, and customer engagement in a target-driven environment.
Key Responsibilities
Handle inbound and outbound customer calls
Explain products/services and resolve customer queries
Achieve daily and monthly conversion targets
Maintain call quality and customer satisfaction standards
Follow scripts while ensuring effective communication
Update customer information accurately in the system
Work closely with team leads and QA for performance improvement
Requirements
Strong communication skills in Hindi
Hindi is mandatory; additional North/East regional language preferred
Ability to handle high call volumes and target-based work
Basic computer knowledge required
Immediate joiners preferred