Making outbound calls or handling inbound inquiries.
Explaining product/service features clearly.
Identifying customer needs and providing solutions.
Handling objections and persuading customers to purchase.
Maintaining a record of calls, leads, and sales in CRM/software.
Meeting sales targets and contributing to revenue growth.
Excellent communication and listening skills.
Persuasion & negotiation ability.
Confidence and patience.
Basic computer knowledge (MS Office, CRM tools).
Target-driven mindset.
Call centers (BPO/KPO).
Banking & finance (loans, credit cards, insurance).
Telecom services.
IT & software services.
E-commerce & retail sales.