Telesales Relationship Manager

Job Description – Relationship Manager ( Life Insurance Sales)

Job Title: Relationship Manager – Life Insurance Sales
Department: Telesales
Employment Type: Full-Time
Location: Janakpuri west
Company: Keyone Solution Pvt. Ltd.

About the Role

Keyone Solution Pvt. Ltd. is looking for a dynamic and result-oriented Relationship Manager to drive insurance sales and build long-term relationships with customers. The ideal candidate should have excellent communication skills, a passion for sales, and the ability to understand customer needs and recommend suitable insurance products.

Key Responsibilities

• Generate new business through leads, referrals, and customer databases.

• Contact prospective customers through calls, meetings, and digital channels.

• Understand customer financial goals and recommend appropriate insurance solutions.

• Build and maintain strong relationships with new and existing customers.

• Achieve assigned monthly sales targets in premium value and Number of Policies (NOP).

• Conduct regular follow-ups to convert prospects into customers.

• Cross-sell and upsell insurance products to existing clients.

• Assist customers throughout the policy purchase process.

• Maintain accurate customer records and update CRM regularly.

• Resolve customer queries and provide excellent after-sales service.

• Stay updated on insurance products, market trends, and regulatory guidelines.

• Graduate in any discipline (MBA preferred but not mandatory).

• 1–5 years of experience in Insurance, BFSI, Banking, or Financial Services.

• Freshers with strong communication and sales aptitude may also apply.

Required Skills

• Excellent communication and presentation skills.

• Strong customer relationship management skills.

• Sales and negotiation abilities.

• Target-oriented mindset.

• Confidence in handling customer objections.

• Basic knowledge of insurance products.

• Key Performance Indicators (KPIs)

• Monthly Premium Collection

• Number of Policies (NOP)

• Revenue Achievement

• Lead Conversion Ratio

• Customer Retention Rate

• Renewal Business

• Cross-Sell & Upsell Performance

• Customer Satisfaction Score (CSAT)

Salary & Benefits

• Fixed Salary

• Attractive Monthly Incentives

• Performance Bonus

• Paid Leaves

• Career Growth Opportunities

• Professional Training & Development

• Employee Recognition & Rewards

Preferred Candidate Profile

• Strong interpersonal and relationship-building skills.

• Self-motivated with a positive attitude.

• Ability to work under pressure and meet deadlines.

• Customer-focused with excellent problem-solving skills.

• Honest, disciplined, and eager to learn.

Experience: 1–5 Years (Freshers can also apply)
Industry: Insurance / BFSI / Banking / Financial Services
Reporting To: Sales Manager / Branch Manager

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.