Presales - Real Estate

Job Description

We are looking for a Presales Executive to handle real estate leads, customer enquiries, follow-ups, and site visit generation. The candidate will be responsible for engaging with prospective customers, understanding their property requirements, qualifying leads, and coordinating with the sales team for site visits and further follow-ups.

The ideal candidate should have hands-on experience in real estate presales / telecalling with a Channel Partner (CP) firm and should be comfortable handling a high volume of calls and customer follow-ups.

Key Responsibilities

• Handle inbound and outbound calls for real estate project enquiries.

• Connect with leads through calls, WhatsApp, and other communication channels.

• Understand customer requirements including budget, location, configuration, and purchase timeline.

• Qualify leads and identify potential buyers.

• Generate and schedule property site visits.

• Follow up regularly with leads to maintain customer interest and improve conversions.

• Coordinate with the Sales Team for site visits, lead handovers, follow-ups, and closures.

• Maintain accurate lead details, call records, follow-up status, and customer feedback in CRM / Excel.

• Achieve daily and monthly targets related to calls, qualified leads, site visits, and follow-ups.

• Provide customers with accurate information regarding projects, pricing, configurations, and offers.

• Maintain a proper database of prospects and ensure timely follow-ups.

• Support day-to-day Sales & Marketing activities as required.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.