Outbound Sales Executive

Job Title: Customer Service & Outbound Sales - Voice Process (Thane / Juinagar)

Company: IDFC First Bank

Experience Required: 0 - 4 Years (Fresher are welcomed)

Salary depends on the profile and the interview.
Salary: 16,000 - 26,000 per month + Incentives
Location: Thane, Juinagar (Mumbai)
Employment Type: Full Time, Permanent
Role Category: Voice process

Job Description.

We are hiring Customer Service & Upselling Executives for our voice-based process. The role involves managing inbound and outbound calls, resolving customer queries, and promoting relevant banking products and services through upselling and cross-selling techniques.

Key Responsibilities

• Handle inbound/outbound customer calls professionally and empathetically

• Resolve customer queries related to products, services, transactions, and account issues

• Upsell/cross-sell banking products such as credit cards, loans, insurance, and savings plans

• Achieve daily/monthly targets for upselling and customer satisfaction

• Maintain accurate call records in the CRM system

• Follow quality, compliance, and escalation protocols as per company standards

Desired Candidate Profile

Perks and Benefits

• Fixed Salary + Attractive Incentives

• Pickup and Drop Facility Available

• On-the-job Training and Development

• Performance-based Growth Opportunities

• Work with a reputed banking process

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Outbound Sales Executive job

1. What is the eligibility criteria to apply for this Outbound Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹31000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Outbound Sales Executive job?
   Ans: This Outbound Sales Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Outbound Sales Executive job?
   Ans: No, there is no fee applicable for applying this Outbound Sales Executive job and during the employment with the company, i.e., IDFC FIRST BANK.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Outbound Sales Executive role?
   Ans: There is an immediate opening of 20 Outbound Sales Executive at IDFC FIRST BANK
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Outbound Sales Executive job?
   Ans: This Outbound Sales Executive job has Day Shift.