Outbound Sales Executive

Company: Bharat Gram Udyog
Location: Gurgaon, Sector 49

About the Role:

We are looking for a Tele Sales Executive to join our team at Bharat Gram Udyog. The role involves interacting with customers over calls, providing them information about our Ayurvedic products, and assisting them in making informed purchase decisions. The ideal candidate should have good communication skills, a customer-friendly attitude, and the ability to build long-term relationships.

Key Responsibilities:

• Call customers from the provided database/leads and book their orders over the phone.

• Make outbound and receive inbound calls to assist customers with product information.

• Handle customer queries politely and provide clear, accurate details.

• Explain features and benefits of products to customers.

• Maintain a positive, professional, and friendly attitude during calls.

• Follow up with interested customers and ensure smooth order processing.

• Keep proper records of calls, customer details, and feedback.

• Coordinate with the team to resolve customer concerns effectively.

• Contribute to creating a positive customer experience and long-term trust.

Job Requirements:

• Minimum qualification: Graduate / 12th Pass with good communication skills.

• 1–3 years of experience in Telecalling / Telesales / Customer Care preferred.

• Strong verbal communication and listening skills (Hindi must, basic English will be a plus).

• Polite, patient, and customer-first approach.

• Basic knowledge of MS Office / CRM will be an advantage.

• Ability to work in a team and handle calls in a fast-paced environment.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.