Position Overview:
We are seeking energetic and driven Telesales Agents to join our team in Noida, India. As a Telesales Agent, you will play a vital role in reaching out to UAE-based telecom customers, offering telecom packages, and achieving sales targets. This position requires strong communication skills, a customer-focused approach, and the ability to thrive in a fast-paced environment. Exceptional communication and persuasive skills are key to this role.
Key Responsibilities:
Outbound Sales Calls:
Conduct outbound voice calls to UAE-based telecom customers.
Sell telecom packages tailored to customer needs.
Product Knowledge:
Develop a comprehensive understanding of telecom products and services.
Customer Engagement:
Understand Customer needs and communicate effectively with customers to build trust and engagement.
Excellent negotiation and communication skills
Sales Target Achievement:
Meet and exceed result-oriented daily, weekly, and monthly sales targets consistently.
o Maintain accurate records of customer interactions in the CRM system.
o Handle objections effectively and follow up on leads to ensure closure.
Follow-Up:
Convert leads into sales by following up and addressing customer inquiries effectively.
Qualifications:
Education:
Minimum: High School (12th Grade).
Preferred: Bachelor's Degree.
Languages:
Fluency in English and Hindi/Urdu is mandatory.
Experience:
Minimum of 1-2 years of experience in sales, preferably in telecom.
Experience in selling to international markets (UAE/GCC) is an added advantage.
Skills:
Strong communication and interpersonal skills.
Persuasive selling and negotiation abilities.
Ability to handle rejection while remaining motivated.
Proficiency in using CRM tools and software (e.g., MS Office Suite - Excel, Word, Google Sheets).
What We Offer:
Attractive Compensation:
Fixed pay with competitive incentives.
Career Growth:
Opportunities to grow within India, UAE, and Egypt.
Training & Development:
Comprehensive training on telecom products, sales techniques, and UAE telecom regulations.
Work Environment:
Collaborative and supportive next-generation workplace.
Shift Timings (India Time):
Monday to Saturday: 10:30 AM – 7:30 PM, Reporting at 10:10 AM