Job Description - Life Insurance Process (Experienced Only)
Position: Sr. Sales Associate - Life Insurance
Experience: Insurance Process/Loan /Credit Cards/NBFC
Location: Noida Sector-2
Qualification: Graduation / 12th
Employment Type: Full Time / Work From Office
Job Role and Responsibilities:
- Handle inbound and outbound calls related to Life Insurance policies.
- Manage end-to-end policy servicing including new business, policy issuance and endorsements.
- Process death claims, maturity claims, surrenders and withdrawals.
- Resolve customer queries regarding policy coverage, premiums and beneficiaries.
- Maintain accurate data in the insurance management system.
- Coordinate with underwriting, claims and finance team for resolutions.
- Follow compliance and data security guidelines as per process.
- Achieve productivity, quality and CSAT targets.
Skills Required:
- Minimum 1 year experience in Life Insurance (Domestic)
- Good communication skills in English/Hindi.
- Good knowledge of Life Insurance products and policy life cycle.
- Good problem solving and customer handling skills.
Shifts : 9:30 to 6:30