Telesales Inside Sales Executive

Job Description

Role: Digital Sales Executive
Department: Sales / Business Development
Work Mode: Work From Office
Industry: BFSI / EdTech / Professional Education

Role Overview

We are looking for a Digital Sales Executive responsible for connecting with prospective learners through calls and digital channels, understanding their career and banking-course requirements, and converting qualified leads into enrollments.

Key Responsibilities

• Handle inbound and outbound leads through calls, WhatsApp, email and other digital channels.

• Counsel prospective learners about banking, BFSI and career-oriented programs.

• Understand learner requirements and recommend the most relevant program.

• Drive lead conversion and enrollment through consultative selling.

• Follow up consistently with interested prospects and maintain the sales pipeline.

• Handle objections related to fees, eligibility, career opportunities and program structure.

• Achieve daily, weekly and monthly sales and enrollment targets.

• Maintain accurate lead and follow-up information in the CRM.

• Build strong relationships with prospective students throughout the admission journey.

• Coordinate with internal teams for documentation, payment and enrollment closure.

• Track funnel movement from lead → counseling → follow-up → conversion.

• Identify opportunities for upselling/cross-selling relevant programs.

Candidate Requirements

• Graduate in any discipline.

• 1–3 years of experience in inside sales, telesales, EdTech, BFSI, education counseling or digital sales preferred.

• Strong English communication and convincing skills.

• Comfortable working with sales targets and high-volume leads.

• Good objection handling, negotiation and follow-up skills.

• Comfortable using CRM and digital communication tools.

• Candidates with BFSI/EdTech sales experience preferred.

Ideal Candidate

Someone who is sales-driven, target-oriented and confident on calls, with the ability to understand customer needs and close enrollments. The role is more sales/conversion focused than customer support.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.