Key Responsibilities:
Conduct video verification calls with loan applicants
Verify customer identity and loan-related documents during video calls
Confirm personal, business, and financial details as per process guidelines
Pitch and sell shop insurance products to customers during or after verification calls
Explain insurance benefits, coverage, and terms clearly to customers
Achieve assigned insurance sales targets
Ensure accurate data entry and proper documentation
Maintain confidentiality and regulatory compliance
Coordinate with internal teams for discrepancies or follow-ups
Language Requirements:
Fluency in Hindi is mandatory
Ability to speak one or more South Indian languages (Tamil, Telugu, Kannada ) is required
Eligibility Criteria:
Minimum 1 year of experience in Telesales
Experience in selling insurance products is preferred
Familiarity with loan or MSME processes is an added advantage
Comfortable with video calls and basic computer systems
Strong communication and persuasion skills