Responding to customer inquiries via email and online chat promptly and effectively.
Troubleshooting and resolving customer issues with products or services.
Providing detailed product information and addressing customer questions.
Escalating complex issues to appropriate departments when necessary.
Maintaining accurate records of customer interactions and transactions.
Participating in training sessions to stay updated on product knowledge and customer service techniques.
Collaborating with team members to improve customer service processes and efficiency
Other Details
It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.
More about this Email & Chat Process Executive job
Can freshers or experienced candidates apply for this Email & Chat Process Executive role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Email & Chat Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Process Executive job ranges between ₹18,500-₹29,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chinnamalai, Chennai.
How many vacancies are there for this Email & Chat Process Executive job?
Ans : There are 30 vacancies for this Email & Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Email & Chat Process Executive position is Chinnamalai, Chennai.
What makes this Email & Chat Process Executive job a good opportunity?
Ans : This Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹18,500-₹29,500 per month. This is a Full Time job and has 30 openings.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
6
Shift
Day
Salary
₹ 18759 - ₹ 29548
English Proficiency
Yes
Contact Person
Ranjith
Interview Address
Flat No – 17, 2nd Floor, Anandha Bhavan, Landmark, Mahatma Gandhi Rd, opp. to Hotel, Adyar, Chennai,