Customer Support Executive

14,000 - 18,000 /month

Victa Earlyjobs Technologies Private Limited

BTM 1st Stage, Bangalore

Freshers in Telesales / Telemarketing

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

MS Excel

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: BPO

Languages: Malayalam, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Aadhar Card

Job Description

Job Title: Customer Care Executive - Sales & Voice Process

Job Summary:

We are seeking a highly motivated and customer-focused Customer Care Executive to join our team. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and selling our products/services over the phone.

Responsibilities:

1. Handle incoming customer calls and respond to queries in a professional and courteous manner.

2. Sell our products/services to customers and meet sales targets.

3. Resolve customer complaints and issues in a timely and efficient manner.

4. Provide product information and answer customer questions.

5. Meet daily sales and productivity targets.

6. Maintain accurate records of customer interactions and sales.

7. Participate in training and coaching sessions to improve skills and knowledge.

8. Collaborate with team members to achieve sales and customer satisfaction goals.

9. Handle customer escalations and provide solutions.

10. Maintain a high level of customer satisfaction and achieve quality scores.

Requirements:

- Excellent communication and interpersonal skills

- 1-2 years of experience in customer care/sales/voice process

- Fluency in English and Hindi

- Ability to work in a fast-paced environment and meet targets

- Basic computer skills and typing knowledge

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with Freshers.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Customer Support Executive job is located in BTM 1st Stage, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.