Customer Support Executive

15,000 - 20,000 /month

Future Tech Corporate Solutions

Perungudi, Chennai

0 - 1 years Experience in Telesales / Telemarketing

50 Openings

Full Time

Skills Required

Lead Generation

Outbound/Cold Calling

Communication Skill

Job Highlights

Sales Type: B2C Sales

Languages: Malayalam, Tamil

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

Primary Responsibilities

Query Resolution: Efficiently manage large amounts of incoming inquiries via calls, emails, or chat.
Problem Solving: Identify and assess customers' needs to achieve satisfaction and provide accurate, valid, and complete information.
Complaint Handling: Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
Record Management: Keep records of customer interactions, process customer accounts, and file documents in the CRM system.
Product Expertise: Maintain deep knowledge of the company’s products/services to guide customers and upsell when appropriate.

Key Requirements to Mention

Communication: Strong phone contact handling skills and active listening.
Adaptability: Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
Professionalism: A customer-oriented approach and the ability to remain calm under pressure.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Lead Generation, Outbound/Cold Calling, Communication Skill along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Perungudi, Chennai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Lead Generation, Outbound/Cold Calling, Communication Skill.
Where is this job located?
Ans : This Customer Support Executive job is located in Perungudi, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Lead Generation, Outbound/Cold Calling, Communication Skill along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.