Customer service executive

Company Details

Company Name: JPrime Buildcon LLP

Office Address: Office No. 601/602, One Platinum, Plot No. 8, Sector 15, Belapur, Navi Mumbai, Maharashtra – 400614

HR Contact: 81044 84432

Email: sanjana.k@jprimebuildconllp.com

Website: www.jprimebuildconllp.com

Job Summary

JPrime Buildcon LLP is looking for enthusiastic and result-oriented Telecallers with experience in Real Estate or CP Office operations. The candidate will be responsible for handling outbound/inbound calls, generating customer interest, scheduling client site visits, and maintaining regular follow-ups with leads.

The ideal candidate should possess good communication skills, convincing ability, and the capability to coordinate client line-ups for project site visits.

Key Roles & Responsibilities

·        Handle outbound and inbound customer calls professionally

·        Explain project details, pricing, location advantages, and offers to prospective clients

·        Generate and maintain lead database

·        Conduct regular follow-ups with interested customers

·        Schedule and coordinate client meetings and site visits

·        Make proper line-up for client visits on project sites

·        Coordinate with Sales Team for client visit management

·        Maintain daily calling reports and follow-up records

·        Handle customer queries and provide accurate information

·        Build strong customer relationships and maintain positive communication

·        Follow up with old and new leads to increase conversion opportunities

·        Coordinate with Channel Partners (CP) if required

·        Achieve daily/weekly calling and site visit targets

Candidate Requirements

·        Minimum 2 years of experience in Real Estate Telecalling or CP Office Work

·        Good communication and convincing skills

·        Basic knowledge of MS Excel and CRM handling preferred

·        Ability to handle customer follow-ups independently

·        Strong coordination and interpersonal skills

·        Female candidates preferred (if applicable)

·        Immediate joiners preferred

Working Hours

10:00 AM to 7:00 PM

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.