Customer Relationship Manager

Company Description

India IPO is a leading Business & Fintech consultancy company, serving across PAN India. Our specialization is in assisting Companies in preparing and executing their IPOs. India IPO is an emerging company and soon to become a unicorn. For more details, visit our website www.indiaipo.in or search #indiaipo on Google.

Role Overview:

• We are looking for a motivated and customer-focused CRM with strong tele-sales experience. The candidate will be responsible for making outbound calls, handling customer inquiries, converting leads, and ensuring excellent customer satisfaction. Experience in financial services, insurance, real estate, or similar industries .

• Ability to work in a fast-paced environment.

· Strong problem-solving and negotiation skills

Key Responsibilities:

• Make outbound calls to prospective customers and explain products/services.

• Handle inbound customer queries and provide accurate information.

• Convert leads into sales through effective communication and persuasion skills.

• Maintain follow-ups with potential clients to close sales opportunities.

• Update and manage customer data in CRM on a daily basis.

• Handle customer concerns professionally and provide quick resolutions.

• Maintain call logs, sales reports, and feedback records.

• Build and maintain strong customer relationships to ensure repeat business.

• Coordinate with internal teams for smooth sales and customer support.

Skills & Qualifications:

• Graduate pass with relevant tele-sales experience.

• Excellent communication and convincing skills.

• Strong understanding of sales techniques and customer handling.

• Basic computer knowledge and experience with CRM tools.

• Positive attitude, patience, and customer-centric mind-set.

Please confirm your availability for the scheduled interview.

Regards,

HR Team

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.