A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 20,000 /month
Excellent Corporate Services Private Limited
Ambattur, Chennai
6 - 72 months Experience in Telesales / Telemarketing
Full Time
We are looking for a Customer Relationship Executive to join our team at Excellent Corporate Services Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹12,000 - ₹20,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Convert leads into clients with skillful sales cales.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required in CRM tool
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and .5- 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
