Customer Relationship Executive
Company: AP Finserv Pvt. Ltd.
Location: B5, 2nd Floor, Sector 1, Noida (Opposite Shri Lal Mandir, Near Sector 15 Metro Station)
Job Description
AP Finserv Pvt. Ltd. is looking for enthusiastic and customer-focused individuals to join our team as Customer Relationship Executives. The role involves interacting with customers, understanding their financial requirements, and assisting them with Loan and Credit Card products.
Key Responsibilities
Contact potential and existing customers via phone calls.
Explain Loan and Credit Card products and their benefits.
Understand customer requirements and provide suitable solutions.
Maintain strong customer relationships and ensure customer satisfaction.
Follow up with leads and guide customers through the application process.
Handle customer queries and provide accurate information.
Maintain records of customer interactions and updates.
Achieve daily and monthly performance targets.
Eligibility
12th Pass / Graduate
Freshers and Experienced candidates can apply
Good communication and interpersonal skills
Basic computer knowledge
Positive attitude and willingness to learn
Prior experience in Customer Service, Telecalling, or Sales will be an added advantage
Salary & Benefits
Fixed Salary
Attractive Performance Incentives
₹2,000 Attendance Bonus
1 Paid Leave Every Month
Sunday Fixed Off
Career Growth Opportunities
Working Days & Timings
6 Days Working
Sunday Fixed Off
Office Timing: 10:00 AM to 7:00 PM
Interview Preparation
Candidates are advised to have basic knowledge of Loans and Credit Cards, as interview questions may be based on these topics.
Contact
Afsana Ansari
HR Department
AP Finserv Pvt. Ltd.
📞 9625079652