Role OverviewWe are hiring Customer Support cum Sales Support Executives for our Andheri office. This role involves assisting customers, resolving queries, and supporting the sales team to drive conversions and improve customer experience.Key ResponsibilitiesHandle inbound and outbound calls, chats, and emails from customersUnderstand customer needs and explain Shaadi.com products and servicesAssist the sales team by following up with interested customersConvert enquiries into paid memberships through effective communicationResolve customer issues and ensure timely closureMaintain accurate records of customer interactions in the CRMAchieve individual and team targets related to support quality and salesEligibility CriteriaMinimum qualification: 12th pass / GraduateFreshers and experienced candidates are welcomeGood verbal communication skills in English and Hindi (additional languages are a plus)Basic computer knowledgeCustomer-focused attitude with willingness to learn sales skillsWork DetailsShift: Day / Night shifts (rotational, as per business requirement)Working Days: 6 days a weekOffice-based role (Andheri location)Compensation & BenefitsCompetitive salary + performance-based incentivesProfessional training and career growth opportunitiesFriendly and structured work environment
Other Details
It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.
More about this Customer Relationship Associate job
What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Hyrmus Services Llp.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 80 Customer Relationship Associate at Hyrmus Services Llp
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has Day Shift.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
5
Benefits
PF
Skills Required
Outbound/Cold Calling, Computer Knowledge, Domestic Calling, Communication Skill, Lead Generation, Convincing Skills, International Calling, customer Support, sales support
Shift
Day
Salary
₹ 20000 - ₹ 35000
Regional Languages
Marathi, Hindi
English Proficiency
Yes
Contact Person
Deepak Gour
Interview Address
Marwah Center, Krishanlal Marwah Marg
Posted 7 hours ago
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