Client Relationship Manager

25,000 - 32,000 /month

Unicorn Manpower Consultancy Services

Andheri (East), Mumbai

6 - 72 months Experience in Telesales / Telemarketing

40 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Lead Generation

Outbound/Cold Calling

Convincing Skills

Communication Skill

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Geetings of the day,

We are urgently hiring for the role of "Customer Service Executive"

Industry: NBFC

Location: Andheri,Mumbai

Qualification: Gradutes

Preffered Experience: 6 months in to bpo sector(telecalling process)/ (Candidate who can speak inTamil, Kannada, Telugu, Gujarati Language- can also apply)

Job description

1.Act as the primary point of contact for assigned anchor corporate for all customer support related queries.

2.Manage day-to-day coordination with anchor partners, suppliers, and internal teams to ensure smooth operations.

3.Support anchor onboarding, documentation, system setup, and process alignment.

4.Handle queries related to transactions, limits, disbursements, repayments, and platform usage.

5.Ensure timely resolution of issues by coordinating with Credit, Operations, Tech, and Sales teams.

6.Maintain high service levels and turnaround times (TATs) as per defined SLAs.

7.Track and share regular MIS, reports, and status updates with anchors and internal stakeholders.

8.Identify process gaps and suggest improvements to enhance customer experience.

9.Ensure compliance with internal policies, regulatory guidelines, and anchor-specific agreements.

10. Build strong, long-term relationships with anchor partners through effective communication and service delivery.

If interested,kindly share your updated CV on below mentioned Contact No-

9136419676

Thanks&Regards,

Unicorn Hr

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6 years of experience.

More about this Client Relationship Manager job

What skills and experience do you need for this Client Relationship Manager job?
Ans : To apply for this Client Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Lead Generation, Outbound/Cold Calling, Convincing Skills, Communication Skill along with 1-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹32,000 per month in this Client Relationship Manager position.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many openings are available for this position?
Ans : There are 40 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Client Relationship Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Client Relationship Manager, you will work on skills like Computer Knowledge, Domestic Calling, Lead Generation, Outbound/Cold Calling, Convincing Skills, Communication Skill.
Where is this job located?
Ans : This Client Relationship Manager job is located in Andheri (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Lead Generation, Outbound/Cold Calling, Convincing Skills, Communication Skill along with 1-6 years of experience is ideal for this Client Relationship Manager job.
Why should you apply for this Client Relationship Manager job?
Ans : This Client Relationship Manager job offers a salary between ₹25,000-₹32,000 per month. This is a Full Time opportunity and has 40 openings available.