Customer Care Service

JOB DESCRIPTION

Job Title: - Outbound Calling AgentLocation: - Bangalore (Whitefield) Experience: - 1 to 3 years Age Limit: - 32

Job Summary:

We are looking for enthusiastic and results-driven Outbound Calling Agents to join our dynamic NBFC team. In this role, you will engage with potential and existing customers to promote our diverse range of financial products and services while driving meaningful customer interactions and fostering long-term relationships.

Key Responsibilities:

• Building, developing, and managing a client portfolio, maintaining strong relationships with new and existing clients to identify new business opportunities.

• Generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions.

• Presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts.

• Collaborating with internal departments, including Marketing and Customer Support, to ensure client satisfaction and seamless integration of client feedback.

• Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM system, ensuring up-to-date and accessible information.

• Staying informed on industry trends, product updates, and competitor activities to effectively position in the market and maintain a competitive edge.

• Handle customer queries professionally and escalate issues when necessary.

Requirements: Minimum 1 year of proven Telesales experience as representative or in a similar sale.

• Excellent communication, negotiation, and relationship-building skills, with the ability to connect with clients and understand their needs.

• Fluency in English and Hindi and any other regional language.

• Ability to persuade and negotiate effectively.

• Strong self-motivation and goal-oriented mindset, with the ability to work both independently and collaboratively within a fast-paced environment.

• Adaptability to adjust sales tactics based on client feedback and evolving market demands.

Preferred Skills:

Prior experience in, call centre outbound sales in Banking or Non-Banking sector.

Job Type: Full-time

Benefits:

• Health insurance

• Provident Fund

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹27000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Jobeefie Talenthub Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 50 Customer Care Service at Jobeefie Talenthub Solutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.