A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 22,000 /month
Yuti Designer Private Limited
T.Nagar, Chennai
6+ months Experience in Telesales / Telemarketing
Full Time
We are looking for a customer-focused and enthusiastic CRM Executive to join our team at Yuti Designer Private Limited, specializing in customized designer and bridal blouse stitching.
Roles & Responsibilities
- Handle customer enquiries through WhatsApp and phone calls.
- Manage customer relationships and provide excellent customer service.
- Schedule and manage customer appointments.
- Maintain and update the customer database.
- Make follow-up calls regarding enquiries, orders, appointments, and fittings.
- Coordinate with the design and stitching team to ensure smooth customer communication.
- Maintain records of customer interactions and requirements.
Requirements
- Minimum 1 year of experience in CRM, customer service, or telecalling.
- Good communication skills in English.
- Knowledge of Tamil and other languages will be an added advantage.
- Fashion, boutique, or bridal wear industry experience will be an added advantage.
- Good customer-handling and interpersonal skills.
- Basic computer knowledge and database management skills.
- Immediate joiners are preferred.
