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Telesales Customer Care Manager

salary 25,000 - 35,000 /month
company-logo
job companyMedyhealth Technologies Private Limited
job location Industrial Area Mohali Phase 9, Mohali
job experience3 - 5 years Experience in Telesales / Telemarketing
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Lead Generation
MS Excel
Outbound/Cold Calling
Wiring
Communication Skill

Job Highlights

sales
Sales Type: Healthcare
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
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Job Description

*Job Description: Senior Care Advisor*

*Company:* Zorgers Home Healthcare

*Location:* Mohali - Work From Office

*Timings:* 10:00 AM to 7:00 PM | *Working Days:* Monday to Saturday (Sunday Fixed Off)

*Salary:* ₹25,000 - ₹35,000 per month + Incentives


*About Zorgers:*

Zorgers Home Healthcare is a trusted home healthcare brand providing trained caregivers, nurses, and attendants for elderly and patient care at home.


*Job Summary:*

We are looking for an empathetic and target-driven Senior Care Advisor to counsel families, understand their home care needs, and convert enquiries into long-term care services.


*Key Responsibilities:*

- *Client Counselling:* Handle inbound calls, WhatsApp & website leads for elderly care, caregiver and nursing services

- *Need Assessment:* Understand medical condition, care requirement, budget and family expectations

- *Solution Selling:* Recommend suitable care plans and explain service packages, pricing and terms

- *Sales Conversion:* Follow up regularly, negotiate, and close deals to achieve monthly targets

- *Coordination:* Work with Operations and HR team for timely deployment of caregivers/nurses

- *Relationship Management:* Build trust with families, provide regular updates and ensure client retention

- *CRM & Reporting:* Maintain lead status, calls, and conversion reports in CRM/Excel


*Requirements:*

- 1-4 years of experience in Counselling / Inside Sales / Healthcare Advisory / Customer Service

- Excellent communication and empathy - Hindi, English & Punjabi preferred

- Strong convincing, listening and negotiation skills

- Comfortable with sales targets and long calls with families

- Graduate in any discipline. Background in healthcare / insurance / senior care is a plus


*What We Offer:*

- Fixed Salary: ₹25k - ₹35k + High Incentives on every conversion

- Stable Day Shift: 10 AM - 7 PM, Monday to Saturday

- Career growth into Team Lead / Client Relationship Manager

- Meaningful work - helping families get quality care at home


Interested? Share your updated CV now.

Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with 3 - 5 years of experience.

More about this Telesales Customer Care Manager job

  1. What skills and experience do you need for this Telesales Customer Care Manager job?
    Ans : To apply for this Telesales Customer Care Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 3-5 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹35,000 per month in this Telesales Customer Care Manager position.
  3. What shift and timings does this job follow?
    Ans : This Telesales Customer Care Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Industrial Area Mohali Phase 9, Mohali.
  5. How many vacancies are there for this Telesales Customer Care Manager job?
    Ans : There are 2 vacancies for this Telesales Customer Care Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Telesales Customer Care Manager job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telesales Customer Care Manager, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill.
  8. What is the job location for this position?
    Ans : The job location for this Telesales Customer Care Manager position is Industrial Area Mohali Phase 9, Mohali.
  9. Who is the right fit for this Telesales Customer Care Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill with 3-5 years of experience is the right fit for this Telesales Customer Care Manager job.
  10. What makes this Telesales Customer Care Manager job a good opportunity?
    Ans : This Telesales Customer Care Manager job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Lead Generation, Outbound/Cold Calling, MS Excel, Wiring, Communication Skill

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 35000

Contact Person

Monika Mahajan

Interview Address

Plot No. F 388, Industrial Area, Phase- 8 B, Phase-8, Mohali
Posted 2 days ago

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Job Hai > Jobs in Mohali > Telesales / Telemarketing Jobs in Mohali > Customer Care Manager