*Job Description: Senior Care Advisor*
*Company:* Zorgers Home Healthcare
*Location:* Mohali - Work From Office
*Timings:* 10:00 AM to 7:00 PM | *Working Days:* Monday to Saturday (Sunday Fixed Off)
*Salary:* ₹25,000 - ₹35,000 per month + Incentives
*About Zorgers:*
Zorgers Home Healthcare is a trusted home healthcare brand providing trained caregivers, nurses, and attendants for elderly and patient care at home.
*Job Summary:*
We are looking for an empathetic and target-driven Senior Care Advisor to counsel families, understand their home care needs, and convert enquiries into long-term care services.
*Key Responsibilities:*
- *Client Counselling:* Handle inbound calls, WhatsApp & website leads for elderly care, caregiver and nursing services
- *Need Assessment:* Understand medical condition, care requirement, budget and family expectations
- *Solution Selling:* Recommend suitable care plans and explain service packages, pricing and terms
- *Sales Conversion:* Follow up regularly, negotiate, and close deals to achieve monthly targets
- *Coordination:* Work with Operations and HR team for timely deployment of caregivers/nurses
- *Relationship Management:* Build trust with families, provide regular updates and ensure client retention
- *CRM & Reporting:* Maintain lead status, calls, and conversion reports in CRM/Excel
*Requirements:*
- 1-4 years of experience in Counselling / Inside Sales / Healthcare Advisory / Customer Service
- Excellent communication and empathy - Hindi, English & Punjabi preferred
- Strong convincing, listening and negotiation skills
- Comfortable with sales targets and long calls with families
- Graduate in any discipline. Background in healthcare / insurance / senior care is a plus
*What We Offer:*
- Fixed Salary: ₹25k - ₹35k + High Incentives on every conversion
- Stable Day Shift: 10 AM - 7 PM, Monday to Saturday
- Career growth into Team Lead / Client Relationship Manager
- Meaningful work - helping families get quality care at home
Interested? Share your updated CV now.