Customer Care Executive

30,000 - 40,000 /month

Victa Earlyjobs Technologies Private Limited

Hoodi, Bangalore

1 - 3 years Experience in Telesales / Telemarketing

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Communication Skill

Job Highlights

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Tele Collections Executive – Personal Loan & Business Loan Collections

Key Responsibilities:

Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts
Follow up with customers regarding pending EMI payments and ensure timely collections
Negotiate repayment plans and resolve payment-related concerns professionally
Maintain accurate records of customer interactions, payment commitments, and follow-ups in CRM systems
Coordinate with field collection teams and backend operations for effective account resolution
Ensure compliance with collection processes, company policies, and quality standards
Address customer queries, escalations, and disputes with empathy and professionalism
Achieve daily, weekly, and monthly collection targets

Eligibility Criteria:

Minimum 6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within NBFC/BFSI industry
Excellent communication and convincing skills
English Hindi
English Telugu
English Kannada but with sales experience
Strong negotiation, interpersonal, and problem-solving abilities
Basic knowledge of CRM tools and MS Office
Graduate in any discipline
Age Limit: Below 30 years

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Communication Skill along with 1-3 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹30,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hoodi, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Communication Skill. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Customer Care Executive job is located in Hoodi, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Communication Skill along with 1-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 25 openings available.