A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
18,000 - 23,000 /month
Radical Minds
HSR Layout, Bangalore
0 - 3 years Experience in Telesales / Telemarketing
Full Time
Role Overview
We are seeking enthusiastic and customer-oriented individuals for the Traya Voice Process. The role involves managing customer interactions, resolving queries efficiently, and delivering a high-quality service experience in a structured and performance-driven environment.
This is a great opportunity for candidates looking to build a career in customer service with a stable and growing organization.
Key Responsibilities
• Handle customer calls professionally (inbound/outbound)
• Provide accurate information and effective resolutions
• Maintain proper call records and update CRM systems
• Follow quality standards, compliance, and process guidelines
• Ensure high levels of customer satisfaction
• Meet daily productivity and performance targets (KPIs)
Eligibility Criteria
Graduates (Freshers can apply)
Non-Graduates with a minimum of 1 year of customer service experience
• Strong verbal communication in Hindi & English
• Proficiency in any ONE regional language (Kannada / Tamil / Telugu)
• Basic computer knowledge and typing skills
• Willingness to work from office (HSR Layout, Bengaluru)
Desired Skills
• Excellent communication and interpersonal skills
• Strong problem-solving and active listening abilities
• Ability to handle customer objections confidently
• Adaptability in a fast-paced voice process environment
